Welcome to Sattvik Fresh – India’s First Cloud Mill. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our platform.
1. Definitions
- “We” / “Us” / “Our” – Refers to Sattvik Fresh Agro Products.
- “You” / “Your” / “Customer” – Refers to the person using our website and services.
- “Product(s)” – Refers to fresh chakki atta, spices, and other items offered by Sattvik Fresh.
2. Eligibility
To use our website or services, you must be:
- At least 18 years old, or
- Using under the supervision of a parent or legal guardian.
3. Ordering & Delivery
- All orders are subject to availability.
- Orders are processed and dispatched within the specified delivery timeline (typically within 24 hours for atta and spices).
- Delivery is currently limited to select areas. Please check availability before placing an order.
4. Product Quality & Freshness
- We ensure our products are cleaned, washed, sun-dried, and ground using traditional methods.
- As we deliver freshly prepared items, slight variations in texture, aroma, or color are natural and not considered defects.
5. Pricing & Payments
- All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices or discontinue products without prior notice.
- Payment can be made via UPI, cash on delivery, or other options available on our website.
6. Cancellations & Refunds
- Orders can be cancelled before the grinding/processing starts. Once processing begins, cancellation is not allowed.
- Refunds are issued as per our Refund Policy (please refer for detailed terms).
7. Intellectual Property
- All website content, including text, images, logos, and branding, is the property of Sattvik Fresh and protected by copyright laws.
- Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
- While we strive for excellence, Sattvik Fresh shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our products or services.
9. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and handle your data.
10. Modifications to Terms
- Sattvik Fresh reserves the right to update or change these Terms at any time. We recommend reviewing this page periodically.
11. Contact Us
For any questions or concerns regarding these Terms, don’t hesitate to get in touch with us at:
Phone: +91 8400576754
Email: sattvikfresh@gmail.com
Use Subject: (Support)
By continuing to use our website or placing an order, you agree to abide by these Terms and Conditions.